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Returns & Refund

Cancellation

Withdrawal

You have the right to withdraw from this contract within one month without giving any reason. The cancellation period is one month from the day on which you or a third party named by you, who is not the carrier, has or has taken possession of the goods. To exercise your right of withdrawal, you must contact us: 

Persvision

Adam-Stegerwald St. 20 

51063 Cologne 

Germany 

0221-2725775 

Email: info@persvision.com 

by means of a clear statement (such as a letter sent by post, telephone or e-mail) of your decision to withdraw from this contract. 

In order to maintain the cancellation period, it is sufficient for you to send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.

Consequences of the cancellation

If you withdraw from this Agreement, we have selected all payments we have received from you, including delivery charges (except for the additional costs arising from choosing a different delivery method than the most favorable standard delivery we offer have to repay immediately and at the latest within fourteen days from the date on which the notification of your revocation of this contract has reached us. For this repayment, we use the same means of payment that you used in the original transaction, unless otherwise agreed with you; In no case will you be charged for this repayment fees. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.   You must return the goods to us immediately and in any event not later than fourteen days from the date on which you inform us of the cancellation of this contract. The deadline is met if you send the goods before the deadline of one month. You bear the immediate costs of returning the goods. And you have to pay for a possible loss of value of the goods only if this loss of value is due to an unnecessary to examine the nature, characteristics and functioning of the goods dealing with them.

End of revocation

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